Reimagine care, collaboration & innovation with AI Companion. To enable HIPAA compliance, select a paid plan and establish a BAA agreement.
Currently, there is no official organization that "certifies" that an organization is HIPAA compliant. The Office for Civil Rights (OCR) through the Department of Health and Human Services (HHS) is the federal governing body that determines HIPAA compliance.
Zoom engaged a third-party to review and affirm that Zoom has implemented the controls needed to secure protected health information (PHI) according to the requirements of the HIPAA Security Rule, Breach Notification Rule, and the applicable parts of the Privacy Rule. A compliance attestation was completed based on the results of the third-party review.
Zoom's multi-purpose platform, with unparalleled ease of use, helps customers enable HIPAA compliant programs by executing a Business Associate Agreement (BAA) and safeguarding PHI, allowing healthcare organizations to reach across the virtual care continuum, including healthcare administration, medical education, and Telemedicine.
Zoom's Terms of Service can be found in our trust center.
Zoom accepts credit card, PayPal, and other mobile wallet and bank payment methods which may vary based on eligibility (ie. browser or country). For more information, please visit our support article.
In most cases, Zoom allows for additional billing cadences such as quarterly. Zoom offers pre-paid packages in 1, 2, and 3-year increments. Please Contact Sales for pricing.
Certain U.S. states are subject to a required sales tax. If your online order includes sales tax, you will see the tax amount applied in your shopping cart before checkout is complete.
Zoom is a subscription-based service, which means that your plan renews every month or year (depending on the term you choose). You can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.
If your business requires service providers to have a W-9 form on file for tax records, you can find a copy of Zoom's W-9 here.
Zoom offers verified nonprofit organizations worldwide a 50% discount on Zoom Workplace Pro, Workplace Business, Webinars and Large Meetings. For further details and to see if your nonprofit is eligible, please visit our Zoom Cares page.
For US non-profit organizations eligible for a sales tax exemption, follow the support guide to submit your exemption certificate. Some certificates may need manual review and result in initial tax charges, but once approved, any applicable taxes paid will be refunded to your original payment method.