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COVID-19 Impact: Lessons from Spain
Spain currently has the fourth largest number of confirmed cases of COVID-19 behind China, Italy, and Iran. With the impact to Spanish retailers starting several weeks prior to what we are currently facing here in the US, their response can provide North American asset protection and operations professionals valuable insights into how the pandemic has affected their stores and customers. This webinar features a discussion with ALTO Country Manager Todd Hooper speaking to us directly from Madrid, Spain, offering us a first-hand account of how the response has unfolded in Spain, along with some suggestions for improving the US response in the days and weeks ahead. Talking points for this discussion will include:

•Store closings and operational changes

•Grocery store operations

•Supply chain challenges and disruptions

•Crowd control

•Priorities and decision-making

•Internal and external theft concerns


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