As telehealth expands across the country in response to COVID-19, health providers are having to rapidly train and transition staff with limited or little experience in delivering services remotely. These changes are critical for ensuring broad access to health care for some of the most vulnerable populations, but they require a unique skillset to ensure clients feel engaged and supported.
Join us for the first session in National Council’s COVID-19 Telehealth Office Hours Series - Adapting to Audio.
During this session, a panel of experts will share their experiences, best practices and key tips for conducting effective telephonic sessions with clients. We hope to hear how you’ve been adapting to telephonic care and how we can help support you through the process.
Be sure to check out other sessions within our COVID-19 Office Hour series on our website: https://www.thenationalcouncil.org/covid19/.
Other topics in this series include:
- Self Care and Stress Management
- Children and Families
- Substance Use Disorder Services
- Finance and Operations
- Residential Treatment Services
- Other future telehealth sessions in this series