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LODGING STATE PROTOCOLS & CUSTOMER SERVICE TRAINING FOR ALL EMPLOYEES

01:22:00

Jun 24, 2020 07:44 AM

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Speakers

Molly Jansen
Hospitality Department Head & Instructor at Monterey Peninsula College @Monterey Peninsula College
Jim Covel
Director Guest Experience Training and Interpretation at Monterey Bay Aquarium @Monterey Bay Aquarium
John Avella
Executive Director of Sustainable Hospitality Program @CSUMB