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Dignity and Respect: Pillars of Guest Problem Solving
This session we will explore:

The difference between customer service and hospitality
The power and perils of guest interactions
Some important qualities of a “strategic” staff-guest-interaction plan that builds visitor goodwill.

For supervisors and front line workers

Apr 14, 2021 02:00 PM in Pacific Time (US and Canada)

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Bonnie Adams.