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Navigating the customer, employee and supplier challenge in the time of COVID-19
You’ve got employees furloughed and out of touch, and customers not able to come in. In our webinar with Cranfield’s Dr John Glen on The Economic impact of the Coronavirus these are the problems our audience said they were facing:

• Our employees are not in our buildings and some are furloughed. How do we keep them motivated?

• Our new students may not even make it on to campus at the start of the new term. How do we create a sense of belonging and shared learning experiences? How do we make sure our new students show up?

• Consumer behaviour is changing rapidly. How do we create or keep customer loyalty when the normal communication channels aren’t working?

ChangeSchool’s Engagement Director Martine Davies will explore how you can use the principles of network engagement to face the challenges of reduced contact, increased noise on social media, and an inability to connect with customers, suppliers and employees in person.

Apr 28, 2020 11:00 AM in London

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: ChangeSchool Console.