This live training is done on our Radiance interface and is designed to help you get the most from your Brightmetrics reporting and analytics service and your ShoreTel system. We’ll specifically focus on Brightmetrics Dashboards:
In the first half of this training, you will learn the basics of navigating Brightmetrics dashboards:
- Building dashboards and charts
- Real Time vs Historical data
- Setting targets and alerts
The second half of this training will delve into some of the more advanced functions available for Brightmetrics dashboards:
- Drilling through to unleash the analytics engine behind the visualized data
- Accessing the cradle to grave
- Interpreting results
- Creating a public wallboard
- Custom Calculated Fields
To get the most benefit from this training session, please log into your Brightmetrics account to gain some familiarity with the service prior to attending this session.
Brightmetrics training is available every Wednesday of most months and is open to any employee of a Brightmetrics customer.