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JAN20 Sales & Marketing Webcast - Member Onboarding
Onboarding new members at your facility is critical to their success. An inspiring and motivating experience can help set them on the path to reaching their goals and can improve your business’s reputation in the community. On the other hand, an uninspiring experience could cause them to lose momentum, give up on their health and fitness goals, and possibly even blame your facility for their failure.

Creating a structured but nimble plan for onboarding new members will help your facility deliver a meaningful and impactful member experience. Importantly, having a plan, will help your team make a powerful first impression. While your competitors continue to offer 1-day and 7-day passes, allowing prospective members to wander the facility without direction, you can set yourself apart by mapping out a plan for helping your new members start the New Year!

Topics include:
• Creating a path to success for your members
• The “3 Must Haves of Membership”
• Onboarding strategies to become High-Touch, High Service
• New resources to prepare your team for the New Year

Dec 4, 2019 02:00 PM in Eastern Time (US and Canada)

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Jeffrey Pinkerton.