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BroadWorks Call Center - Supervisor Training
The Call Center Supervisor client is designed to support the needs of call center supervisors in any environment. It supports agent monitoring, queue management, real-time and historical reporting, and other features required in large call centers. The training will review the functionality of the client and basic reporting. It will also cover the additional Call Center Wallboard.
You can choose to attend one or more of the following webinars.

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