The decision to get started with ODR is the first step towards great outcomes. The second step is actually getting going, getting buying in, and structuring your project for success.
The 16th District Court located in Livonia, Michigan launched an ODR program for eligible traffic infractions in April 2016. The court became familiar with and experienced results of using ODR before adding the capability to review waivalbe offenses.
The court has increased access in the community through this incremental expansion of its ODR platform. Since launch, the 16th District court has resolved over 4,700 cases online.
Magistrate Barbara Scherr and Court Administrator Nadezda Stojcevska of the 16th District Court will share outcomes, feedback, and lessons learned over the last two plus years. Matterhorn's Chief Product and Marketing Officer, Dunrie Greiling, will interview Magistrate Scherr and Stojcevska in addition to providing some context around ODR initiatives around the country.
ODR improves customer satisfaction, court efficiency, and outcomes. The experience of the 16th District Court shows the relative ease of implementing an ODR program in order to realize the many benefits.
Courts with Matterhorn allow smartphone and computer users to resolve and negotiate infractions, petty misdemeanors, warrants, family court compliance, online pleas, or file a small claims civil case…used in over 50 locations in 10 states. Matterhorn-enabled courts have resolved over 50,000 cases online.
Who Should Attend?
Professionals interested in court-connected dispute resolution, including judges, court administrators, mediators, and attorneys.