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Compliant Conversations with Consumers
Part of the Fall 2018 ARM-U series of webinars.

Oct 24, 2018 1:00 PM in Eastern Time (US and Canada)

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Speakers

LaDonna Bohling
VP Special OPS @Contract Callers, Inc.
LaDonna Bohling is the VP of Special Ops at Contract Callers, Inc., responsible for training development and client relations. She has decades of experience in 1st- and 3rd-party collections focusing on Utilities, Telcom and medical. She is very active with the Georgia Collectors Association, a member of the Compliance Professionals Forum, and is a certified instructor for ACA International. She believes it is her mission to educate the public on the importance of the collection industry. She has stated numerous times that “the collection industry is one of the most underappreciated industries in the nation.”
Roger Weiss
President @CACi
Roger Weiss is the President of CACi. He has over 25 years of experience in the collection industry primarily focusing training, development, coaching, managing, and strategizing. Weiss is the current President Elect of ACA International and is in his fifth year of service on ACA’s Board of Directors. He is an ACA International Certified Instructor, a columnist and contributor to industry publications, a frequent event and keynote speaker.