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Whats new CCT ContactPro V6 Webinar 17th June 2021
We are very excited to announce CCT ContactPro Omni V6 general availability. Please join us for a session to see our smart enhancements and intelligent handling capabilities, to rise customer satisfaction, cut cost and drive revenue growth.

Here are some of the new incredible feature highlights:

Modern Browser based Web Client for all Channels with WebRTC
Support for Avaya & Multivendor
Voice Inbound and Outbound Campaign Management
Integrated Callback with IVR and Web featuring
Twilio and Avaya AAEP
New Channel integration for SMS Inbound and Outbound
Integration of WhatsApp Business Gateway support
ChatBot enriched with Conversational AI Integration
with Cognigy AI and Google Dialogflow
Support for Avaya Aura 8.1.3 Support (DevConnect compliant) Avaya WebGateway Support, Avaya POM 4.0 Support 
Dashboard, Wallboard and Reporting with enhanced ContactPro Analytics Browser Design

Jun 17, 2021 01:00 PM in Central Time (US and Canada)

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