Overview: Businesses today are striving to generate greater productivity, quality, customer satisfaction and
profitability - with fewer employees. And Employee Engagement is a proven method for doing just that.
• Expend discretionary effort - doing more than they are asked
• Work the hardest, stay the longest and perform to their capabilities
Employee Engagement has been well researched in studies by Gallup, Willis Towers Watson, Hay Group, DDI, The Conference Board, WorldatWork & Aon Hewitt. When leadership teams become aware of the economic benefits of engaged employees, they usually want to take advantage of the opportunity and avoid ‘leaving money on the table.
Topics to Be Discussed:
Just What is Employee Engagement?
• Characteristics of engaged employees
• How strategy + employee engagement = strategy execution
The Business Case for Increasing Employee Engagement
• Highlights of the research studies involving multiple industries, over 20 years, with large samples of employees
• Why engagement is worth the effort
Companies Utilizing Employee Engagement
• Brand name organizations that have found that their facilities with higher engagement have lower turnover, fewer
accidents, increased productivity and high profitability
The Significance of the Role of Managers
• Engagement is based more on employees' opinions of their manager – than of the company
• Managers can impact discretionary effort by 20% or more
How Effective Managers Release Their Employees’ Potential:
• Utilizing manager - employee touch points
• Employee performance needs that are correlated with positive business outcomes
• Practical ways for managers to meet employees’ performance needs