CCC Information Services was experiencing a challenge offering consistent messaging and training through conventional email. They were looking for a new way to reach and educate their very diverse and dispersed field force, sales and service teams.
Join Craig Stevens, Solutions Delivery Manager at CCC Information Services, as he explains why CCC uses secure podcasting for business communication. He will share what to look for in an overall podcasting provider, as well as his tips for a successful launch and program growth.
If you're interested in private podcasting, don't miss out on this opportunity to hear directly from someone who has already achieved 99% returning podcast users within their company.
About Craig: Craig Stevens started his career at CCC Information Services in 2015 as a Client Solutions Advisor, servicing customers in his home territory of New York and New Jersey. He has since transitioned to the role of Solutions Delivery Manager where he combines nearly 30 years of industry experience with a personal passion for creating compelling value-based content to both internal and external customers in the collision repair space. Craig’s role focuses on communicating the value of CCC’s products to its customers while also supporting and educating employees within the Automotive Services Group. Most notably, Craig has overseen the introduction, development and successful adoption of an internal podcasting solution that has changed the way CCC’s remote employees receive, consume and digest strategic communications and training content.