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Digital First Mindset: Transforming the Health Care Experience at Kaiser Permanente
In this hour-long conversation, Karin Cooke will highlight Kaiser Permanente’s journey through digital transformation and some of its latest initiatives that are personalized and streamlined to optimize our patients’ care and experience. The journey began in the early 2000s with a Blue Sky vision for change and the implementation of a fully integrated electronic medical record. Virtual care capabilities, including video visits, chat, and remote monitoring have all been added to the suite of digital capabilities. Kaiser Permanente’s priority is creating a digital first organization, for all of our patients, customers and employees.

Karin Cooke, MBA
Director, Kaiser Permanente International

Karin Cooke leads Kaiser Permanente International’s work to share the benefits of an integrated healthcare model, powered by a focus on patient-centered medical excellence enabled by digital technologies. She designs educational programs for international health care leaders providing tools and inspiration to support change in health systems worldwide.

Prior to joining Kaiser Permanente International in 2018, Karin was a director with Kaiser Permanente’s Technology Innovation, a group that identified emerging technologies that are relevant for Kaiser Permanente and partners with KP leaders and frontline innovators to test solutions that can transform how care is delivered.

Prior to working at Kaiser Permanente, Karin worked in venture philanthropy, corporate social responsibility, health care, and education, with a focus on capacity building and leveraging technology to support the different communities being served.
Karin has a bachelor's degree in communications from the University of California, Berkeley and an MBA from The Anderson School at the University of California, Los Angeles.

For more information on Kaiser Permanente International’s educational programs for health care leaders, visit kp.org/international.

Mar 25, 2021 04:00 PM in Madrid

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