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Topic

ZAA Professional Development: "When You Want to Get Furious, Get Curious- The Cliffnotes for Crucial Conversations"

Description

The book Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson is gaining in popularity and that's because it's a great step by step guide on how to have crucial (difficult or contentious) conversations with our teammates, peers, family, friends, and any other human you might have to talk with, but who has time to read the whole book!?! We'll provide you with a cliffnotes version on how to have those conversations step by step!

Time

Feb 15, 2021 08:00 PM in Eastern Time (US and Canada)

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Message preview	Hi there, You are invited to a Zoom webinar. When: Feb 15, 2021 08:00 PM Eastern Time (US and Canada) Topic: ZAA Professional Development: "When You Want to Get Furious, Get Curious- The Cliffnotes for Crucial Conversations" Register in advance for this webinar: https://zoom.us/webinar/register/WN_pBppipGlTaiMCZ6rAmYeeg After registering, you will receive a confirmation email containing information about joining the webinar. ---------- Webinar Speakers LynnLee Schmidt (Chief of Connections @Tanganyika Wildlife Park) As the Chief of Connections at Tanganyika Wildlife Park, LynnLee supports the teams of people who connect the guests with the animals, including education, ambassador animals, encounter stations, experiences, volunteers, interns, and animal training. She owns Animals Amplified, a consulting company that empowers teams to develop innovative solutions so animals and keepers can find and live their “happy.” When teams and animals are playing at max volume they captivate guests and make positive change for our planet. Her experience is mostly with big cats, ambassador animals, and training. LynnLee gets excited about big challenges, things that others say can't be done, and she loves to help bridge the gaps between management and frontline staff.

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