Please join us at an AccountsRecovery.net webinar as Neustar telecommunications expert Marybeth Degeorgis discusses the issues and industry initiatives to remove the barriers to outbound dialing.
Why You Should Attend
To protect consumers from unwanted robocalls, phone number spoofing, and other fraud tactics, telecom service providers are now offering services to detect spam and fraudulent calls. Legitimate business calls, however, are also getting caught in the crossfire from incorrect blocking or spam mislabeling.
Telecommunication providers are offering free spam alerting and call blocking tools to their wireless customers’ smartphones, including iPhone and Android devices. While this effort is focused on protecting consumers, comparable services have introduced risks for any company engaged in high-volume dialing, as these calls can be mislabeled as spam or blocked entirely.
How can contact centers ensure that they are still reaching consumers with important and timely messages when calls are blocked at origination or tagged as spam?
Attend this informative webinar to learn about:
◼ Current and future offers from carriers for free spam alerting and call blocking
◼ Solutions to mitigate call blocking and spam mislabeling
◼ Best practices for business caller identification and creating trust with consumers
◼ How to register business numbers and prevent spoofing for inbound-only numbers
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