Many vehicle owners compare going to the mechanic as enjoyable as going to the dentist. They know they need routine maintenance, but are afraid of what unexpected bill they are going to get.
On the other end, service advisors dread giving bad news to their customers. The last thing they want is to be a pushy sales person.
This training explain how SI AutoPro reduces the friction from both perspectives. The result is higher work order averages and deepened customer loyalty.
In this training you will learn:
• What Predictive Service Tracking Analytics is
• A better way to discuss recurring maintenance with the customer
• Effective sales techniques that have worked for centuries
• How to win new customers over so they keep coming back
• How to wow your existing customers so they become your referral magnets