Companies understand that there is no more critical point of engagement than between customers and call center representatives, yet employee turnover rates range near 30 and 45 percent in the call center environment. Employers are challenged in both attracting and retaining this critical workforce.
Disability Solutions has helped corporate clients meet this challenge by hiring jobseekers with disabilities. As a result, call centers are realizing positive results including reduced turnover, lower interview to hire ratios, and increased productivity.
Join this webinar to learn about the following:
• Success stories with case studies from leading employers Pepsi, Synchrony Financial and others
• Discover the business case for hiring talent in the disability community
• Best Practices to implement a disability hiring initiative
• Strategies to establish open communication and ongoing support for employees with disabilities
Kevin McCloskey, Director of Partnership Development, Disability Solutions
Keith Meadows, Hiring and Engagement Consultant, Disability Solutions
This webinar is hosted by Disability Solutions, a national, non-profit consulting practice working with corporate leaders to leverage engagement of talented jobseekers with disabilities. Disability Solutions' diverse team focuses on end-to-end talent acquisition, retention strategies and solutions resulting in people and business driven outcomes.