Evolution of Software-as-a-Service in travel: from "nice-to-have" to "need"

The pandemic has changed the way travelers book holidays, from going into an agency for a personalized service or calling “your agent” to request on-point travel services, to browsing via online platforms for the best available options.

The crisis has also forced the industry to look at adopting technology faster and test tech solutions daily.

In the necessary search for the most suitable tech model for their business, travel professionals encounter countless issues when comparing software solutions.

The first stop is budgeting and large investments, then there's the implementation time and a need to decide to install the software at the office premises vs. using a cloud solution with a subscription model. Many just take a step back and postpone the decision.

What's the solution? To use a license from a tech provider and to install it on your servers? Or maybe try for a platform hosted in the cloud with a tailor-made pack?

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