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The Role of Pre-sales in Customer Success
Join the founders of Mergeable (mergeable.io) and Valuize Consulting (valuizeconsulting.com) for a discussion on the role of pre-sales in customer success. Today companies are met with an overwhelming amount of marketing on customer success, leaving organizations with a belief that they need to implement some formal customer success title in order to prescribe successful outcomes to their customers. In this process, a lot of organizations are losing sight of what's most important--the customer.

In this webinar we’ll do our best to:

-Define the roles of customer success and pre-sales
-Explain why pre-sales is critical to a customer’s success
-Suggest different methods for prescribing outcomes during pre-sales so you can avoid signing up a customer who isn’t a great fit
-Provide you with a framework for building success and adoption plans
-Answer any questions you might have

Dec 12, 2018 1:00 PM in Eastern Time (US and Canada)

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Webinar is over, you can not register now. If you have any questions, please contact Webinar host: Edward Czech.