Digital Transformation: The “New Retail” Future of the Aftermarket (and How To Win)
E-tailing, connectivity, O2O, telematics, digitalization, and other mega-trends seek to transform B2B as well as B2C distribution. A “new retail” is emerging which ends the delineation between physical and digital commerce. Roland Berger analyzes how new distribution and service models being pursued by existing aftermarket players and new “digital giants” will impact our industry – and what companies need to do now to win. This preview of findings from a pending AASA/Roland Berger member-only study will be available to Vision attendees only.

May 16, 2019 01:00 PM in Eastern Time (US and Canada)

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