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How to Plan Communications to Support Service Changes
This webinar is designed to help local authorities effectively plan and develop communications that support service changes, whether it’s the introduction of a new waste service or changes to existing recycling schemes.

Our one hour session will highlight the important role of communications in supporting operational activities. Key topics we will cover include the planning cycle, branding and messaging, budgeting, monitoring and evaluation.

We will offer advice on which communications are considered ‘Essentials’ and ‘Nice to haves’, providing indicative costs for different activities.

We will also give examples of recent communications that local authorities have developed to support service change.

Mar 10, 2020 12:00 PM in London

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