Digital Navigator Webinar

Broadband Access, Adoption and Training are essential components of digital equity for California’s diverse populations. But with the variety of Internet Service Providers and maze of rules for subscribing to low-cost internet, those populations with low economic power and low technical literacy can be left on the wrong side of the digital divide.

Executive Order N-73-20 directs the state library to, in partnership with local libraries, promote low cost internet subscription plans. This Digital Navigator Training aims to instruct public libraries on how to help patrons find available offers, navigate signing up, and utilize already existing pathways on the road to internet connectivity.
Come to this workshop to learn how to:

• Find what offers are available
• Find what documentation is needed to qualify
• Help users understand the fees / issues with subscribing
• Learn about guidebooks / tools for broader digital inclusion goals
• Get a behind the scenes look at AZ’s statewide digital navigator’s system

Come prepared to share your own best practices on how your library interacts with its community relating to internet service, adoption and availability. We want other libraries to capitalize on your success!

01:33:00