What considerations need be addressed now to ensure that your business is ready once restrictions begin to lift? Or, perhaps you have already opened your tourism doors – congratulations(!) – this webinar is also useful in helping during the early stages of opening.
The webinar will look at how government plans, and various corporate approaches, can help inform strategies to re-ignite our industry. These strategies will be complemented by the innovation that needs to happen to restore BC’s global competitive advantage. Topics include: customer interaction from the initial booking phase, changes to existing bookings, and cancellation approaches, and the arrival experience and engagement while at your place of business.