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How to Manage & Retain Staff During a Practice Transition


Jun 26, 2020 08:35 AM

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Dr. Elizabeth A. (Betsy) Shapiro, DDS, JD, CAE
Director, Practice Management Resources & Strategy @American Dental Association
Dr. Betsy Shapiro is the director of practice management resources and strategy at the American Dental Association. After receiving her dental degree from the University of Illinois, Dr. Shapiro practiced general dentistry for 15 years in a rural Illinois community. Post-practice she returned to school and earned a juris doctorate from Northern Illinois University’s College of Law. After completing law school and being admitted to the Illinois Bar, she was fortunate enough to be awarded the Hillenbrand Fellowship with the ADA. Dr. Shapiro arrived at the ADA in September of 2011 to begin the fellowship, and has continued on there in the Practice Institute since that time.
Dr. Suzanne Ebert, DMD
Vice President, Dental Practice & Relationships Management @ADA Business Innovation Group
Dr. Suzanne Ebert graduated from University Of Louisville College Of Dentistry in 1998. After completing a residency, she started a solo private practice and enjoyed being a private practitioner for 11 years. Upon the sale of her practice, she elected to continue her career by providing dental care to indigent populations as the Dental Director at a local Federally Qualified Health Center. Under her tenure the clinics expanded and addressed real needs in the community including eldercare, special needs care and ER diversion. As Adjunct Faculty for the University of Florida, she had the privilege of working directly with senior dental students as they rotated through the clinics. Dr. Ebert is unwavering in her desire to protect private practice dentistry. She is a vocal advocate of having a strong association to lead the dental profession through the issues facing it today.