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Neuro-Linguistic Programming: Developing Effective Verbal Communication Techniques
People are more suspicious and less likely to share information with strangers than ever before. But there are tools and tricks to help collectors -- and anyone, for that matter -- get information without the other person ever even knowing it.

In this webinar, sponsored by Microbilt, Ron Brown will teach the science of neuro-linguistics and how to improve collection rates and reduce the number of confrontational conversations.

Dec 14, 2018 1:00 PM in Eastern Time (US and Canada)

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Speakers

Ron Brown
Ron Brown is CEO of CSI Group in Oklahoma City, one of the oldest and largest Asset Recovery Investigation Agencies. A state licensed Private Investigator and member of the National Association of Fraud Investigators, he has over 45 years of experience in the field of locating and recovering lost and missing people and assets and has assisted many law enforcement agencies. He is internationally recognized as one of the leaders in the Tracing and Recovery Industry and spends much of his time acting as an instructor for various credit and collection entities. Having received the ACA International “Fred Kirschner Instructor Achievement Award” for instructing 250 ACA Seminars, he was also three times selected by ACA International as the “ACA Certified Instructor of the Year”.