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BNL/CA CoP - Assertive Engagement In Your CA System: Having the hard conversations
All CA systems have participants that refuse or even avoid opportunities for change or offers of housing and support. Wally Czech will provide a short presentation highlighting the importance of relentless engagement and giving these people ongoing opportunities to shift their thinking and the tools and skills that are most useful and effective in making that possible. Then Wally will engage listeners in a discussion and Q & A period where people can learn from each other.

Dec 12, 2019 01:00 PM in Eastern Time (US and Canada)

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