Building a strong, effective, patient-centered culture leads to improved safety and quality, improved efficiencies, and reduced costs. Health center leaders set the tone for creating a culture in which patients receive better care and employees enjoy their work.
Please join us for our next Patient Safety Leadership Series webinar, featuring Gary Kaplan, MD, chairman and CEO of Virginia Mason Health System (Seattle, Washington). Dr. Kaplan will share Virginia Mason’s journey applying the Toyota production system for management, including results, challenges, and lessons learned. Health centers and free clinics will learn practical strategies to manage change and improve the culture of their organizations