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Purposeful Engagement- The Challenge, The Opportunity, The Example
Traditionally, engagement in senior living communities has been rooted in the delivery of group activities and designed to appeal to a broad audience. Due to the unforeseen challenges of the pandemic, with in-person activities restricted or eliminated, communities have been compelled to seek alternative approaches for keeping elders engaged and connected. As we continue moving into our next normal, communities have an opportunity to craft a purposeful, resident-driven experience that doesn’t rely on standard engagement models. Technology is poised to play a central role in this re-imagined way of engaging, as residents in all levels of care have demonstrated that they are able and willing to embrace tech to stay connected to who and what matters to them.

Join Pioneer Network and iN2L to discuss the key components of purposeful engagement, ideas for integrating purpose into the resident experience, and how technology can amplify the engagement experience for elders, family, and team members.

Oct 22, 2020 01:00 PM in Central Time (US and Canada)

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Joan Devine
Director of Education @Pioneer Network
Joan Devine currently serves as the Director of Education for the Pioneer Network, a national organization whose mission is to advocate for and facilitate deep system change and transformation in the culture of aging. An Eden Educator and Mentor, Joan has over 30 years of experience in healthcare having served in leadership positions in long term and acute care settings since 1990. Ms. Devine holds a B.A. in Music Education/Music Therapy, a B.S. in Nursing and a Masters in Management. She has presented for state, national and international organizations including Pioneer Network, American Association of Medical Directors, and Capitol Care in Edmonton Alberta Canada. Ms. Devine has been published in a variety of long-term care trade magazines and is the author of the book “Word of the Week: Creating a Culture Change Dictionary.”
Karen O'Hern
VP of Product Management @iN2:
Karen O’Hern is the Vice President of Product Management for iN2L. Karen has more than 30 years of progressive healthcare experience, including overseeing direct clinical care providers, launching technology solutions that solve healthcare industry challenges, creating and operationalizing cross-functional best practices, and consulting. At iN2L, Karen leads a team in the formulation and execution of a customer-centric strategy for bringing new solutions to market, demonstrating a commitment to understanding a wide range of stakeholders as well as broader macro changes in the industry to ensure that iN2L’s solutions create the highest level of customer value. Karen holds a Master of Public Health from the University of Rochester (NY), a Master of Science in Nursing Administration and a Bachelor of Science in Nursing, both from The Ohio State University.