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Topic
Remote Retailing: Connecting with Your Customer Online
Description
The Covid-19 Crisis is causing massive disruptions to the way retail stores conduct business. With the need for social distancing and an influx of mandatory business shut-downs, retailers are now required to find innovative ways to continue operating outside of their usual physical spaces.
Comic shops thrive thanks to the connections made with customers and their place in their communities. This webinar will examine how those connections can be maintained remotely to a business’ benefit. This training webinar provides expert tips for best practices in:
*Retaining customer relationships and leveraging them into online sales
*Creating an ecommerce store
*Providing online concierge service
*Developing strategies to operate in a reduced capacity
Panelists will include John Dudas, Owner-Operator, Carol + John’s Comics, Atom Freeman, Owner-Operator, Prana: Direct Market Solutions, Jen King, Owner-Operator, Space Cadets Collection Collection, and Morgan Perry, Retail Sales Coordinator, Boom Studios.
Registrants will also receive takeaway documents and a link to the video of the webinar to share with your staff.
Recording Duration
01:07:00
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