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CDICD Webinar: Opportunities for Banks to Better Serve People with Disabilities: Mining FDIC Data
The Community Reinvestment Act (CRA) requires banks to effectively deliver retail banking services in low and moderate income (LMI) geographies and to LMI individuals. Yet recent findings from NDI’s analysis of the FDIC Survey of Unbanked and Underbanked Households reveals that people with disabilities, who are disproportionately LMI, are three times as likely to be unbanked as those without disabilities and have a significant unmet need for credit.

This webinar will present results of the survey supplemented with findings from a series of focus groups conducted with people across the spectrum of disability and discuss opportunities for banks to better address the needs of this population.

Panelists
• Keith Ernst, Associate Director for Consumer Research and Examination Analytics, Federal Deposit Insurance Corporation (FDIC)
• Nanette Goodman, Research Director, National Disability Institute

Moderator
• Michael Morris, Executive Director, NDI

Please note: Real time captioning will be provided for this webinar. For other accommodation requests, questions about the webinar, or the registration process, please contact Hope Price at hprice@ndi-inc.org.

Nov 20, 2019 03:00 PM in Eastern Time (US and Canada)

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