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Converting Resistance into Buy-in: Virginia Mason Health System Sepsis Power Hour
At Virginia Mason Health System in Seattle, WA, sepsis was responsible for 47% of all mortality cases in our health system during a 7-year window. There had to be drastic improvement for the good of our patients that entrusted their care to us. Through the eyes of our sepsis case study, learn how executives, clinicians, and frontline staff at Virginia Mason Health System signaled the urgency for change, built trust with key stakeholders, and empowered the frontline staff and physicians for improvement to create a collaborative, rapid-response protocol that delivers effective sepsis treatment in 60 minutes or less.

Jul 25, 2019 02:00 PM in Eastern Time (US and Canada)

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Melissa Lin
Transformation Sensei @Virginia Mason Institute
Melissa coaches and guides health care leaders and providers worldwide through their cultural transformation toward lean as their management method. Her national experience in health care strategy consulting has given her breadth and depth across a number of domains, with a particular focus on strategic planning, board governance and strategic partnerships. She has also led lean training and coaching engagements for small and large hospital groups, implemented organization-wide strategies and spoken at numerous regional and national health care conferences on the impact of a continuous improvement culture. Melissa is certified in the Virginia Mason Production System® and in TapRoot Root-Cause Analysis. With her continuous improvement foundations originating from The Dartmouth Institute of Health Policy and Clinical Practice, where she earned her master’s degree, she is a Lean Six Sigma Black Belt and a Certified Professional of Healthcare Quality.