Powering your box office through online and in person sales, we’ll take a look at the Sales module in detail. From basic ticket sales to refunds, crediting a customer’s account or converting a refund into a donation. We’ll tackle payment issues, what to do if a mistake is made whilst showing you the tools to add donations, merchandise, vouchers and more to increase your average spend.
By the end of this session, you will be able to:
- Make a ticket sale through Spektrix
- Refund a ticket sale as payment, credit or a donation
- Take donations, sell gift vouchers and merchandise
- Opt eligible donations into your gift aid claim
- Unpick tricky orders and troubleshoot if needed