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Collections Operations: Solutions to Combat Call Blocking and Spam Mislabeling
Neustar will discuss the issues and industry initiatives to remove the barriers to outbound dialing.

According to ACA International, 78% of credit and collections companies report their calls being blocked and 74% report their calls being mislabeled as spam. With the dramatic increase in robocalls and fraud, consumers no longer trust incoming phone calls. Regulators have stepped in to protect consumers, and though these regulations are well-intended, many legitimate calls are being inadvertently blocked or mislabeled as spam.

Attend this webinar to learn options to improve outbound dialing strategies, including…

• Solutions to mitigate call blocking and spam mislabeling
• Best practices for business caller identification programs to create brand trust
• Authoritative lists for registering business numbers


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Dec 13, 2018 1:00 PM in Eastern Time (US and Canada)

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Speakers

Marybeth C. Degeorgis
Senior Director Communications Solutions, Neustar @Neustar
Ms. Degeorgis has over 35 years’ experience in the Communications Industry. She has been with Neustar the past nine years and is currently Sr. Director in Neustar’s Communications Solutions Organization with product management responsibility for the evolution of Neustar’s Caller Identity Services; a suite of solutions ensuring secure, accurate and enriched identity for the voice communications ecosystem. Over the course of her career, Ms. Degeorgis has launched a number of critical solutions for Carrier, MSO and Utility market clients, both here and abroad, spanning network interconnection, provisioning, billing, numbering, and now identity. She has also served in leadership positions for Standards development bodies here in the US and internationally [e.g. ATIS, ECTA, and GSC]. Prior to joining Neustar, Ms. Degeorgis held technical and managerial positions with Telcordia Technologies and Verizon.