UX Mistakes Made in 2020 and How to Fix Them
Presenter: Kim Lai
If 2020 has taught us anything, it’s that the internet is here to stay. With stay-at-home-orders many people are finding they cannot live without the internet – it provides a school, a workplace, and entertainment all in one neat package.
However, more demand creates more supply, and websites are popping up at a rapid pace. Setting yourself apart can feel challenging but a few simple adjustments can elevate your brand above the rest. An intuitive user experience is the easiest way to make a good first impression and win loyal customers, as 32% of customers will leave a brand after one bad site experience.
We’ll walk through the most common UX mistakes made in 2020 and provide you the tools to fix them.