Touch the Heart to Teach the Mind 1.0 - Training for Guest Experience
In the past year, everyone was forced indoors and glued to their screens. Now that life is regaining some normalcy, a new wave of patrons are eager to experience the animals alongside our loyal guests who are itching to return to the zoo. As we welcome these visitors through our gates, one of our primary goals is to create unique experiences that they will cherish as a memory or even share on their devices. While experiences like Lemur Island at Tanganyika Wildlife Park or the train ride through the safari park at Wildlife World Zoo are great ways to engage guests, we cannot discount the value of smaller-scale interactions like a skunk meet and greet or a feeding opportunity. This presentation will explore various opportunities to creatively facilitate a connection between your guests and animals; all while keeping animal training, guest experience, and animal welfare in mind.