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Why Employee Experience is your number 1 priority today
Employee experience was fast becoming an increasingly important aspect of working in technology and the Covid-19 pandemic has only accelerated that. In this session we’ll look at the drivers for improving employee experience today, what that means for those working in ITSM roles and how to apply the skills that many of us have to help people bring their best selves to work each day.

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Oct 8, 2020 12:00 PM in London

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Duncan Watkins
Duncan is a senior consultant within Forrester’s business technology service delivery consulting practice. He is an experienced IT service management professional who has worked in consulting, banking, publishing, and telecoms companies.