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Foundation for Quality: Inside the Basic Assurances® Factor #7
Please join us for a virtual tour of the Basic Assurances®. This monthly webinar series will explore all ten of the Basic Assurances® Factors, from Rights Protections and Promotion, to Basic Assurances® Systems. We will reveal how each factor and indicator is assessed by CQL reviewers during onsite visits, and how organizations can use this tool to measure and enhance quality. Each webinar will discuss best practices, aggregate data for each Basic Assurances® indicator, and support organizations to overcome challenges to bring their practices and systems into alignment.

Nov 20, 2019 01:00 PM in Central Time (US and Canada)

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Betsy Burns
Quality Enhancement Specialist @CQL The Council on Quality and Leadership
Betsy Burns is a Quality Enhancement Specialist for CQL | The Council on Quality and Leadership. Betsy first used Personal Outcome Measures® in 2006 while working for an organization in New York State and began working part-time for CQL in 2015, providing accreditation and training and to human service organizations. Betsy is a seasoned administrator experienced working with many multifaceted programs, providing services and supports to people with intellectual and developmental disabilities, older adults, and people with mental health diagnoses. Starting her career in 1981 in the role of direct support, Betsy transitioned into positions that include Director of Education and Training, Director of Children’s Services, Director of Support Services, Director of Service Coordination, and Assistant Vice President of Program Administration.