Most nonprofit organizations rely on informal processes to guide innovation within their organization. Too often staff and volunteer leaders “design at the white board.” Without a validated understanding of the challenges those they are trying to serve face, leaders fall into the trap of costly program development that they ultimately discover does not have the impact they are seeking.
Design thinking is a human-centered and systematic approach to innovation that provides you with tools for discovering unmet needs of your audience. By focusing on empathy and iteration, the design thinking process helps you create solutions that are grounded in the experience of your stakeholders and informed by their feedback through a co-creation process.
- Understand what design thinking is and its key steps
- Learn why this approach helps manage the risk of innovation
- See how the process works in action through a case study
This webinar will be recorded for future viewing. If you can't make it, go ahead and register anyway. You'll receive the recording a little later.
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