Are you a business owner who needs to pay attention to online customer reviews? Are you concerned about how bad online reviews could affect your business's reputation? Would you like to learn some proven techniques for you and your staff, that can help to improve customer experience, both in-person and online?
Then join the Watertown Oswego SBDC on May 19th at 12:30pm as we host Leslie Tayne Esq., an attorney and managing partner of the Tayne Law Group. Leslie does conflict resolution and customer experience work for many organizations, including the National Restaurant Association, and will show you how providing exceptional customer service and effectively managing your online reviews can positively impact your business.
All names will be displayed to all participants
New York SBDC is a Partnership Program with the SBA, administered by the State University of New York