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Carpe Data 2020: The unexpected pandemic dividend—a new perspective on what really matters
Travel companies have unleashed a torrent of experimentation as they respond to the pandemic’s dual effects—significantly diminished demand and new standards for health safety. Every element of the customer experience has been re-evaluated to find new and creative ways to allay consumers’ concerns over exposure to Covid-19 as well as to reduce costs.

Join us for an enlightening session with Alex Dichter, Sr. Partner of McKinsey’s Travel, Transport, & Logistics Practice as we explore these innovations and chisel away at traditional travel to reveal its fundamental nature.

Oct 20, 2020 09:00 AM in Pacific Time (US and Canada)

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Alex Dichter
Senior Partner, Travel, Transport, & Logistics Practice @McKinsey & Company
Alex is a Senior Partner in McKinsey’s London office. He leads the Consumer and TTL practice in the UK and Ireland and heads McKinsey’s global Airline and Aviation practice, an area of passion and interest that is reflected in his client work. During the last 20 years, Alex has worked with over 35 airlines, 10 airports/airport groups, 4 global hotel companies, and several travel companies in the U.S., Asia-Pacific, Europe, Africa, the Middle East and Latin America.