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Empowering the Patient Financial Experience
Today’s patient financial experience is a complex process with multiple patient touches, resulting in consumer dissatisfaction and confusion, which can put loyalty, satisfaction and collections at risk. As patient responsibilities continue to grow and patients are encouraged to become active participants in their healthcare outcomes, patients are demanding more consumer-like engagements. Unfortunately, lack of continuity throughout the revenue cycle inhibits a positive patient financial experience and measuring patients’ financial experience effectively is difficult.

Sep 25, 2018 11:30 AM in Central Time (US and Canada)

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