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Library Ambassador Customer Service Program
Hear tips and tricks on how to implement a library ambassador program. After working in the hospitality & customer service industries for 11 years before becoming an educator this presenter created a program developed around customer service principles. Attendees will see copies of the syllabus, introductory training video & quiz program, tips, duties, marketing 101, commercial creation, secretarial soft skills, phone etiquette, & digital peer responses.

Sep 11, 2019 12:00 PM in Central Time (US and Canada)

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Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Texas Library Association TLA.