Oftentimes, humans do not think rationally. We believe that we have an accurate perception, an accurate memory, or that we can multitask efficiently. We believe that we are in full control of our decisions according to our values, that we have free will, that we can understand others, that we are logical beings. Sadly, this is a fallacy. This masterclass proposes to explore some of the most common cognitive and social unconscious biases that trick us into making bad decisions in everyday life and prevent us from building a more inclusive environment, even if we understand the importance of diversity. It will also offer tips to avoid falling prey to these biases as much as we can, and improve inclusion in the hiring and promotion processes.
Part 1 - "We are all biased!" Introduction to cognitive science and psychology to understand how the brain works, and its limitations. We will also tackle some of the main unconscious biases, such as the “availability heuristic” (type of cognitive bias) or the “halo effect” (type of social bias).
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Part 2 - "Redesign the environment". Since we can hardly avoid falling prey to our biases, what can we do? This part focuses on “nudge” and “choice architecture”. These are well-known concepts from behavioral psychology. It’s about designing the environment in such a way to encourage or avoid certain behaviors.