In this webinar, Nico Tempelaere, PR/Social media expert and author of the book Social Media Smaakmakers, will walk us through the most important tools to engage with consumers online.
We'll go through:
- The evolution and importance of e-reputation strategies
- The way consumers use social media to interact with brands and organizations
- How brands need to change their way of ‘talking’ via social media
- Some practical cases of e-reputation and social media care