Through time, providers everywhere have come to understand the necessity of positive patient experience in treatment plans. Arguably as critical as the medical advancements themselves, improvements in patient comfort have significant influence on the delivery and reception of care. For issues like navigation, coordination, and continuity, innovators in the industry have pioneered solutions to help patients feel valued and supported every moment between arrival and departure. Learn how these players are assisting clinicians and creating the healthcare experience we all need.
Moderator: Will Morris, MD, Executive Medical Director, Cleveland Clinic
Adrienne Boissy, MD, Chief Experience Officer, Cleveland Clinic
Antoinette Thomas, US Chief Patient Experience Officer, Microsoft