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How Online Tools Empathize and Anticipate User Needs
- What Attendees will Learn: A simple smartphone app shook an entire taxi industry, a mail order company killed a brick-and-mortar video rental business and an e-commerce company with an online computing platform pushed a mainframe giant to the edge of breaking. New inventions didn't spawn these Goliaths but rather automation tools that enhanced customer empathy. In this session, you will understand and learn to apply these principles to deepen member relationships and grow membership.

- Who Should Attend: Lending and marketing credit union executives

- Speaker Bio: Karthik Sethuraman is Co-Founder and CEO of SimplyCredit, a financial technology company that provides solutions to accelerate credit union loan growth. Karthik has over a decade in consumer lending experience at FICO and analytics company,

Feb 20, 2018 10:30 AM in Eastern Time (US and Canada)

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Webinar is over, you can not register now. If you have any questions, please contact Webinar host: NJCUL Services Corp.