Business has been upended. Successful business models that have worked for decades have been put on pause or irreparably damaged overnight, while customer habits are changing rapidly to cope with a new environment. This puts an even greater emphasis on building resilience in your system and successfully adopting digital business models to prepare for customer’s needs in the future.
But how can you provide value to customers in this new environment? And how should you adapt to a digital business successfully? What should technology should you be using to underpin this?
Join Phil Scully, Group CIO of Costa Coffee to hear about this and more, while participating in a live session followed by Q&A with him on 15th July.