To succeed in today’s environment, channel partners must develop deeper insights into their customers and leverage data analytics and artificial intelligence to be more competitive and profitable. The renewals business is the quintessential model to adopt these technologies (and ‘recession proof’ your business with MMI).
Senior Channel Executive and ‘Change Agent’, David Boim will moderate a panel discussion of experts featuring Jack Johnson, Vice President of Service Revenue Generation Research for TSIA. The panel will dive into a discussion on how companies can increase renewals revenues, identify new sales opportunities, develop customer loyalty and retention – while streamlining and simplifying the entire process of managing IT assets and associated support and maintenance contracts by leveraging new technology and adopting new processes. The panel will also discuss how your renewals business will contribute to helping to ‘recession proof’ your business with MMI.